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Hotline

Customer service, machines and systems

  Availability:
Monday - Friday 07:30 - 17:30
   +49 89 88 99 31 52
  +49 89 88 99 4024
  serviceRPM@kraussmaffei.com
Customer service, molds

  Availability:
Monday - Friday 07:30 - 17:30
   +49 89 88 99 31 52
  +49 89 88 99 4024
  serviceRPM@kraussmaffei.com
Customer service, punch press/milling

  Availability:
Monday - Friday 07:30 - 17:30
   +49 89 88 99 31 52
  +49 89 88 99 4024
  serviceRPM@kraussmaffei.com

Spare Parts

Good spare parts service is also about ensuring maximum availability and swift processing of orders. The first priority of our Spare Parts Service is to supply our customers with suitable original spare parts as quickly as possible. Our active Parts Management Service covers everything from consulting to the selection of spare and wear parts tailored to your requirements.


  Availability:
Monday - Friday 07:30 - 17:30

+49 (0) 89 8899 2331
SparePartsRPM@kraussmaffei.com

Automotive Testing

Green light for optimal quality: Environment simulations often reduce costly and time-intensive trials because potential weak points can already be detected and eliminated in the lab and in an early product stage. Aside from standard inspections based on federal and international standards, the equipment of our test center also allows customer-specific testing using mechanical and climatic environment simulation tests.

Fluctuations on the test bench
Our fluctuation testing equipment can be used to simulate mechanical stress that is required for parts in accordance with federal and international regulations. Vertical shakers and shakes with sliding tables are available for tests in the three main axes while still maintaining the installation position.

Simulation systems for mechanical environment simulation
Our lab provides electrodynamic fluctuation systems (vertical shakers and shakers with sliding tables) for vibration-related tests of parts and components, also in combination with a temperature chamber for combination tests of vibration stress and temperature superimposition.

Coldness, heat, sand, salt spray, impacts, vibration: If your product survives, it is fit for the global market. Technology products also have to function perfectly under extreme weather conditions. Simulation systems for climatic ambient conditions allow time-saving, cost-effective and reproducible tests for investigating the suitability and reliability of parts and components.

In our test center, we provide the following simulation systems for climatic environment simulations:

  • Climate chambers
  • Sun simulation chambers
  • Temperature shock chambers
  • Temperature chambers
  • Air conditioning devices
  • Salt spray mist chambers
  • Dust chambers

Training

Well-trained personnel enable you to maintain a high level of production and machine reliability. KraussMaffei offers you an extensive program of training courses which can be held either at our training centers or individually at your location. Please refer to our current training program for details.

Kontakt:
Jörg Elstner
Phone: +49 (0) 89 8899 3155
Email: joerg.elstner@kraussmaffei.com

To seminar overview
2017 training program
United for your Success

Retrofitting

Meeting new requirements often necessitates a retrofit. To this end, we can supply you with complete turnkey solutions including all the services you need.

E-Mail: rfq-rpm-retrofit@kraussmaffei.com

Newly developed technologies can be incorporated to increase the productivity of your system. These include our state-of-the-art control system and recently developed machine components.

We offer custom modernization solutions tailored to fit the requirements of new production methods. These range from the replacement of individual components to the retrofitting of complete assemblies.

E-Mail: rfq-rpm-retrofit@kraussmaffei.com

During the long life cycle of a system, there may come a time when you need to move it from one production site to another. Our service experts will provide you with customized single-source support for relocating your machines, whether it is a simple move within your plant or a complex move across the world.

E-Mail: rfq-rpm-retrofit@kraussmaffei.com

Services

Energy consulting
Maintenance consultation and maintenance concepts
Inspections
Process consulting
Repairs
Relocating machines and production
Teleservice

Lifecycle Solutions

Start-up
Use
Optimization
Phase-out

From day one, we provide you with support in everything from setting up and commissioning your system to training your personnel, which, by request, we can offer as early as the project planning phase.

As soon as you start up your system, our experienced service team is entirely at your disposal with a wide range of services.

To enable you to make efficient use of your system and meet new requirements at any time, we offer you our expert support in everything from consultation and component optimization through to preventive service.

Is your system starting to show its age? No problem! Whether refurbishing or a complete overhaul, our solutions make sure your system is fit for the future.

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