Using a tablet to find the right spare part more quickly

– KraussMaffei offers tablet version of its spare parts catalog for the first time
– Polyurethane processors benefit from direct access right at the machine
Using a tablet to find the right spare part more quickly - Picture Main

(Munich, April 22, 2015) By offering a new tablet-accessible spare parts catalog, KraussMaffei is giving its customers in reaction process machinery a solution that can provide a noticeable boost in efficiency in terms of maintenance. Its advantage compared to the existing desktop catalog: Maintenance or operating personnel can define the spare parts they need right at the machine - on sight and with all information required for precise determination.

"This ability to use the application anywhere makes work noticeably easier," says Peter Volpert, Head of Spare Parts Service and Documentation Department for Reaction Process Machinery, who played a key role in the introduction and technical implementation of the software. The tablet's user interface is optimally coordinated to the control system via touchscreen and supports intuitive operation using your fingers. Maintenance personnel can use tapping and swiping to display linked parts lists, detailed exploded drawings, detailed information on parts list items, and optionally even the machine documentation. This means: Personnel can retrieve and read all important information right at the machine.

Operation couldn't be easier

The simple and clearly arranged menu display easily guides the operator from the level of the entire machine to assemblies to the individual parts they are looking for. A search function provides additional help in finding parts or service documents quickly. Once the required parts are defined, they can be ordered directly from the catalog by e-mail. The tablet shows the machine—the spare parts catalog with all additions—in exactly the configuration installed at the customer's facility. This also makes searching for variants and version numbers unnecessary. If a customer operates multiple reaction process machinery units, they can also be integrated incrementally and separately into the tablet computer - each in its respective configuration.