1

Idea

  • Defining the specifications for the manufacturing process
  • Consulting
  • Brainstorming/sketches
  • Substantiating the ideas
  • Collecting the important aspects
  • Drafting part concepts
  • Pre-development
  • Drafting suitable and flexible solutions
  • Creating performance specifications
  • Market and competition research
2

Feasibility study

  • Consideration of possible production processes and downstream operations
  • Limitation plans to what is feasible
  • Simulation
  • Analysis of various influencing factors
  • Cost analysis
  • Estimation of the required resources (personnel, hardware, time)
3

Design

  • Collecting reliable material data
  • Practical consideration
  • Detailing
  • Constructive drafting of various design ideas in close cooperation with customers
4

Validation

  • Inspecting the design
  • Creating the parts
  • Defining the process
  • Evaluation of various designs
  • Securing the requirements specifications for the final solution
5

Prototyping

  • Test runs/testing the initial parts/prototypes
  • Defining limits of process engineering
  • Lab tests and optimization
  • Development of solution approaches in the field test
6

Series preparation

  • Planning the production of a series
  • Defining the system concept
  • Ensuring sufficient resources in coordination with the project plan
  • Field test phase under production conditions at the customer's facility
  • Market launch
  • (initial introduction/employee training)
7

Production support

  • Monitoring and checking running production
  • "On-site" employee training during production
  • "Troubleshooting"
8

Training

  • Training employees on the machine on-site
  • Training for optimal handling of the machine
  • Individual training program coordinated to customer-specific needs
9

Service

  • Support for potential problems after completing the process
  • Customized maintenance contracts for ensuring the optimum function of the machine
  • Renovation/expansion of existing systems possible
10

Customer satisfaction

  • Customer satisfaction resulting from optimal maintenance and service
  • Potential return to KraussMaffei due to positive experiences

Reaction process machinery: test lab in Munich