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Sprachauswahl

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Helpline & Customer Service

Your direct line for fast support

With us, you are not just a customer, but a partner. Our helpline offers you comprehensive support based on availability, reliability, and fast response times. No matter where you are, we are there for you.

Your advantages at a glance

 

  • Availability: Our service hotline is easily accessible so that you always get the support you need.

  • Reliability and speed: We offer short response times for fast support – whether through remote support or our technicians, who can be on site in no time.

  • Regional presence: Our global service network enables us to be there for you quickly, both internationally and locally.

  • Remote support: Our modern remote technology gives us direct access to your systems and machines so we can diagnose and fix problems without a technician having to be on site. This saves you valuable time and money.

  • Production and availability: Our service concept is based on a combination of reactive, preventive, and predictive measures to ensure that you can operate your production systems optimally and minimize downtime.

Statistics that speak for themselves

>

600

service technicians worldwide in the field and in-house

Over

100

successful service calls per year

>

115

countries with 10 subsidiaries and >100 sales agencies

Do you require assistance with service? We are here to assist you.