Service
Hotline
Customer service, machines and systems
+49 89 88 99 31 52
+49 89 88 99 4024
serviceRPM@kraussmaffei.com
Customer service, molds
+49 89 88 99 31 52
+49 89 88 99 4024
serviceRPM@kraussmaffei.com
Customer service, punch press/milling
+49 89 88 99 31 52
+49 89 88 99 4024
serviceRPM@kraussmaffei.com
Spare Parts
Good spare parts service is also about ensuring maximum availability and swift processing of orders. The first priority of our Spare Parts Service is to supply our customers with suitable original spare parts as quickly as possible. Our active Parts Management Service covers everything from consulting to the selection of spare and wear parts tailored to your requirements.
Training
Well-trained personnel ensure a high level of production and machine safety. KraussMaffei offers you a comprehensive program for this purpose, both in our training centers and individually at your site. For details, please refer to our current training program.
Contact:
Jörg Elstner
+49 (0) 89 8899 3155
joerg.elstner@kraussmaffei.com
Retrofits / Modifications
Services
- BluePower program
- Maintenance consulting and maintenance concepts
- Inspections
- Process consulting
- Repair
- Machine and production relocations
- Teleservice
Rising energy costs make a review of your system a sensible investment, and we will be happy to advise you on this - whether it's optimally adapted drive motors or the efficient thermal insulation of heating tapes.
If you want to be on the safe side, have your system inspected by our specialists. With the appropriate specialist tools and measuring equipment, we are able to quickly analyze the current condition and carry out any necessary measures in good time.
The electrical, hydraulic and mechanical components as well as the safety technology on the system are checked using a checklist. The resulting documentation provides information on the required spare parts or further measures.
This service is also documented by the service quality seal on the system.
If you want to be on the safe side, have your system inspected by our specialists. With the appropriate specialist tools and measuring equipment, we are able to quickly analyze the current condition and carry out any necessary measures in good time.
The electrical, hydraulic and mechanical components as well as the safety technology on the system are checked using a checklist. The resulting documentation provides information on the required spare parts or further measures.
This service is also documented by the service quality seal on the system.
If the requirements regarding materials, tools and processes change, our experienced process engineers will support you with the necessary measures.
E-mail address Repair
repair@kraussmaffei.com
Do you need a repair? Whether on site or part repair in our company, take the opportunity and hand over this task to us. We are equipped with a professional infrastructure and precise test benches, especially for overhauling mixing heads and pumps.
New delivery address:
KraussMaffei Technologies GmbH
Return Parts Dept. Hall B110
Am Gewerbepark 2
85599 Parsdorf-Vaterstetten
During the long life cycle of a system, it may be necessary to relocate it from one production site to another.From internal relocations to complex plant relocations, our service experts offer individual services from a single source.
Used machines
We offer you cost-effective solutions and comprehensive services for the purchase, sale or rental of used equipment.
Our state-of-the-art teleservice enables direct access to your system, allowing us to provide you with rapid fault diagnosis and assistance.