Hotline

Customer service, machines and systems

   +49 89 88 99 31 52 
   +49 89 88 99 4024 
   serviceRPM@kraussmaffei.com

Customer service, molds

    +49 89 88 99 31 52 
   +49 89 88 99 4024 
   serviceRPM@kraussmaffei.com

Customer service, punch press/milling

    +49 89 88 99 31 52 
   +49 89 88 99 4024 
   serviceRPM@kraussmaffei.com

Spare Parts

Good spare parts service is also about ensuring maximum availability and swift processing of orders. The first priority of our Spare Parts Service is to supply our customers with suitable original spare parts as quickly as possible. Our active Parts Management Service covers everything from consulting to the selection of spare and wear parts tailored to your requirements.

  Ersatzteile@kraussmaffei.com

 

Training

Well-trained personnel ensure a high level of production and machine safety. KraussMaffei offers you a comprehensive program for this purpose, both in our training centers and individually at your site. For details, please refer to our current training program.

Contact:
Jörg Elstner
   +49 (0) 89 8899 3155
   joerg.elstner@kraussmaffei.com

Retrofits / Modifications

In order to meet new requirements, retrofitting is often an option for older systems. We supply ready-to-install complete solutions including all associated services.

 

   rfq-rpm-retrofit@kraussmaffei.com

Newly developed technologies can be integrated to increase the productivity of your system. This includes, for example, our state-of-the-art control system as well as innovative machine components. We offer individual modernization solutions to meet current product and manufacturing processes. The spectrum ranges from replacing individual components to retrofitting complete assemblies.

 

   rfq-rpm-retrofit@kraussmaffei.com

During the long life cycle of a system, it may be necessary to relocate it from one production site to another. From in-house relocations to complex plant relocations, our service experts offer individual services from a single source.

 

   rfq-rpm-retrofit@kraussmaffei.com

Services

Rising energy costs make a review of your system a sensible investment, and we will be happy to advise you on this - whether it's optimally adapted drive motors or the efficient thermal insulation of heating tapes.

If you want to be on the safe side, have your system inspected by our specialists. With the appropriate specialist tools and measuring equipment, we are able to quickly analyze the current condition and carry out any necessary measures in good time.

The electrical, hydraulic and mechanical components as well as the safety technology on the system are checked using a checklist. The resulting documentation provides information on the required spare parts or further measures.

This service is also documented by the service quality seal on the system.

More information >

If you want to be on the safe side, have your system inspected by our specialists. With the appropriate specialist tools and measuring equipment, we are able to quickly analyze the current condition and carry out any necessary measures in good time.

The electrical, hydraulic and mechanical components as well as the safety technology on the system are checked using a checklist. The resulting documentation provides information on the required spare parts or further measures.

This service is also documented by the service quality seal on the system.

If the requirements regarding materials, tools and processes change, our experienced process engineers will support you with the necessary measures.

 

E-mail address Repair
   repair@kraussmaffei.com

Do you need a repair? Whether on site or part repair in our company, take the opportunity and hand over this task to us. We are equipped with a professional infrastructure and precise test benches, especially for overhauling mixing heads and pumps.

New delivery address:

Returned goods process
KraussMaffei Technologies GmbH
Return Parts Dept. Hall B110
Am Gewerbepark 2
85599 Parsdorf-Vaterstetten

During the long life cycle of a system, it may be necessary to relocate it from one production site to another.From internal relocations to complex plant relocations, our service experts offer individual services from a single source.

 

Used machines

We offer you cost-effective solutions and comprehensive services for the purchase, sale or rental of used equipment.

Our state-of-the-art teleservice enables direct access to your system, allowing us to provide you with rapid fault diagnosis and assistance.

YOUR LOCAL CONTACTS