e-Service

The free-of-charge NETSTAL e-Service provides you with a wide range of electronic service functions. Access to machine-specific documents, fast spare part identification with direct order placement, the integrated ticket system and many other features offer additional assurance of your production efficiency at the highest level.

Your benefits

Secure Data

Complete documentation of your NETSTAL machines available at any time

Increased efficiency

Do service business 24/7

Fast and easy-to-use

Find spare parts online and order directly

Benefits

Accessible at any time and from any location

Detailed information and documentation of your Netstal machines

Ticketing system

Online shop with 3D spare parts finder and order history

Overview of personal contact persons

Netstal Remote Support

Access and main functions free of charge

AnalytiX production monitoring fully integrated

Additional Products

APC plus

Stability, precision and cost efficiency in manufacturing: APC plus compensates for external influences on part quality. With the intelligent and automatic control of APC plus you achieve consistently high part quality. Calculate your APC plus advantage with our APC plus-calculator >>

blueBox

The blueboX is a remote system solution that connects all machines to the corporate network and allows remote access to these machines.

dataXplorer

The dataXplorer is a preconfigured data storage for the automatic recording of sensor and control data of an injection molding machine, in whose control cabinet the hardware and software are integrated.

forensicExpert

KraussMaffei's forensicExperts unlock the value of your data with individual process data analysis and consulting service. Our experts with in-depth domain know-how and process understanding work closely with your specialists to identify the exact challenges and questions. By recording and analyzing high-resolution process data, our experts can derive action measures or customer-specific KPIs for process optimization and advise you individually.  

smartAssist

smartAssist enables worldwide service contact with KraussMaffei experts at the touch of a button. Professional and secure audio/video communication, e.g. between technicians on the machine and experts at any location. With Augmented Reality, real objects can be superimposed with virtual texts and symbols, which increases the quality and speed of e.g. troubleshooting.  Our global support is the basis for your sustainable success on site!

socialProduction

With socialProduction, the mobile app and web application for injection molding machines, KraussMaffei combines the advantages of social media with state-of-the-art production monitoring technologies. The machines report live to users in secure chat rooms. socialProduction independently detects deviations in the production process earlier than ever before and takes machine monitoring into a new age.