
smartAssist
smartAssist enables worldwide service contact with KraussMaffei experts at the touch of a button. Through professional and secure audio/video communication, e.g., between technicians at the machine and experts, regardless of location. Using augmented reality, real objects can be overlaid with virtual text and symbols, which increases the quality and speed of troubleshooting, for example.
Our global support is the basis for your long-term success on site!
- Ready to use immediately
- Integrated reporting (screenshots, comments, processes) for complete documentation
- Annotations displayed
- Integrated translation of text messages
- Reduction of machine downtime